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uManiac
05-06-2017, 01:15 AM
Has anybody else been getting this error in their sync log? My devices have stopped syncing and i'm wondering if this is me or a back-end problem. I am getting all my podcasts normally, just no syncing between devices.

colonelheero
05-06-2017, 10:35 AM
Sync hasn't worked since last evening and I've been getting this error in sync log. Is this problem on the server side or my device?

--- Starting Episode Sync: Sat May 06 10:05:11 EDT 2017 ---
--- Starting the execution of 27 upload syncing requests!
--- [
--- Sync failed! Service error: 500, The database 'beyondpodsyncwest' has reached its size quota. Partition or delete data, drop indexes, or consult the documentation for possible resolutions.
--- Episode Sync completed: Sat May 06 10:05:12 EDT 2017 ---
#### There are still pending changes, but we reached the max retry interval of 120 min. Giving up!

colonelheero
05-06-2017, 10:45 AM
Yes I have the same issue since Friday evening. I posted on sync forum as well. Seems to be server side issue then.

mikewatrous
05-06-2017, 12:45 PM
I started having the same problems yesterday evening.
I disabled episodesync and tried to log back in.
Now getting error: "Unable to connect to BeyondPod servers! Try again later"

asdef1
05-06-2017, 03:56 PM
I'm experiencing the same issue...

mikewatrous
05-06-2017, 07:31 PM
I've started relying on it and miss using it.
Hope they fix it before long...

tim
05-08-2017, 02:48 AM
Thank you everyone for the reports. We're working on getting CDS back online as soon as possible.

<Threads merged>

colonelheero
05-08-2017, 11:19 AM
Looks like its back up. Thanks BP team!

With T-mobile's DIGITS beta I have an extra line with same phone number. I put that into an older phone and keep it in the car. The Episode Sync has been a very important feature for me.

mikewatrous
05-09-2017, 04:52 AM
It seems to be working better than before since it is back up.
It is keeping my two phones in better unison than before.
I thought I noticed it syncing on its own every 15 minutes rather than just when the episodes update or when the current podcast is paused.
Thanks!

mikewatrous
05-11-2017, 07:43 AM
My two phones were syncing every 15 minutes on their own the previous days. That started after the servers were back up in service.
Now they are syncing once an hour or when I pause the podcast on the current phone - as it has done in the past since I've been using this feature.
I have logged out and logged back in several times but it never started syncing every 15 minutes like it did for a few day.
I did like the every 15 minutes sync since they were keeping up with each other more often, but at least it is still working like it used to.
With all that said, I really like this feature and glad I stumbled across it. Thanks.

colonelheero
08-05-2017, 01:04 AM
Looks like we are again having the same issue. Syncing has stopped since Friday morning.

uManiac
08-05-2017, 02:50 AM
Same here. The same error message as before.

xairrick
08-06-2017, 10:25 AM
episode sync was working for a long time (and it was awesome). then recently I noticed my 2 devices weren't being kept in sync. One device(Samsung) showed last sync Aug 4 and the other(Nexus) showed Aug 3. On the nexus device, I logged out an tried to log back in, but when I try to login I get "unable to connect to BeyondPod Servers! Try again Later".

Have the server been down since Aug 4th ? or Is there something wrong with my sync account (ie should i try to create a new sync account) ?

[UPDATE 8/13] Confirmed the service is back up and running.

fullmoonguru
08-07-2017, 09:19 AM
Same here. Trying to set up a new phone but getting the same error.

curmudgeon
08-07-2017, 11:17 AM
It's happening to me too. I hope they still have support staff working on this.

dyastrab
08-07-2017, 01:24 PM
Same issue here. I reinstalled the app. Now getting an error message stating that my device cant connect to the servers.

KimW
08-07-2017, 02:20 PM
Episodesync is currently a limited BETA feature so it can occasionally have glitches occur. I will report this to development for further investigation. Thank you!

colonelheero
08-08-2017, 12:54 PM
@KimW, thanks for the update. I really hope this can get out of BETA soon :) Has been heavily relying on this feature now that I've got a secondary phone semi-permanently stay in the car.

uManiac
08-08-2017, 03:28 PM
Im no longer getting errors. Is it working for others now?

tim
08-09-2017, 01:58 AM
It should be ok now.

(threads merged)