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Type: Posts; User: KimW

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  1. Hello, Have you already tried following the...

    Hello,

    Have you already tried following the steps used to "move BP to new device"? http://www.beyondpod.com/cms/index.php/how-to-move-beyondpod-to-a-new-device

    I know you will be on the same...
  2. Thank you for additional observations. The...

    Thank you for additional observations. The development team has not yet had a chance to take a look at AA. They have a list of items that they need to address and look into, and most of those items...
  3. Hello, We have responded to your email you...

    Hello,

    We have responded to your email you sent to support[at]beyondpod.mobi requesting some more information from you. Please respond to that email and we would be happy to help try and work with...
  4. I apologize for not updating you yet. Yes, I am...

    I apologize for not updating you yet. Yes, I am able to reproduce your reported issue and have already passed along the details to the development team to take a further look into it for a fix. I...
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    Hello, Do you have the Skip to End button set...

    Hello,

    Do you have the Skip to End button set to respond to "Short Press" or "Long Press" in your Player Settings? If you have it set to use "Long Press, it won't respond to a short tap. I just...
  6. The "BeyondPod Unlock Key" is not required. You...

    The "BeyondPod Unlock Key" is not required. You can use BeyondPod without installing the Unlock Key, but you will only have access to the Lite version of the app with less features. The Unlock Key...
  7. Hello, Thank you for reporting the details of...

    Hello,

    Thank you for reporting the details of your issue. Do you have a general idea of how long after you have paused the playback on your Galaxy Buds that it will not restart when you go back...
  8. Hello, Can you tell me where/what view you are...

    Hello,

    Can you tell me where/what view you are in that it is showing you the same episode you just listened to that you don't want to show? Are you talking in the Playlist, in the feed's "My...
  9. Replies
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    5,196

    Are you seeing this issue with the version you...

    Are you seeing this issue with the version you are on now? If so, please provide the version number. Thank you.
  10. Replies
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    891

    This has been a request from users in the past...

    This has been a request from users in the past but unfortunately this is not something the BeyondPod team plans to implement anytime in the foreseeable future. Thank you!
  11. Replies
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    Hello, Thank you for reporting these issues...

    Hello,

    Thank you for reporting these issues you are having. This information has been passed along to the development team for a further look. I will let you know if they request any further...
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    Hello, No, the EpisodeSync feature is to sync...

    Hello,

    No, the EpisodeSync feature is to sync between multiple devices. There is no sync feature between a device and a computer. There is a Web Player on BeyondPod.com if you want to listen to...
  13. Hello, When subscribing to this feed using the...

    Hello,

    When subscribing to this feed using the provided RSS url, I am seeing the episode names displayed as they should-- matching the episode titles displayed on the feed's website as well as...
  14. Replies
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    Hello, Have you tried configuring the settings...

    Hello,

    Have you tried configuring the settings on your Garmin watch to control which notifications you receive from BeyondPod? https://support.garmin.com/en-US/?faq=TLeDN92ZU0AgN4df6HakwA
    We do...
  15. Replies
    2
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    902

    Hello, If you do not see the feed(s) you are...

    Hello,

    If you do not see the feed(s) you are looking for when searching for them in BeyondPod, you can add the feed(s) manually using their rss/feed url.

    (Click "Add Feed" >> type in the url...
  16. Hello, please see the following link with more...

    Hello, please see the following link with more information on how to copy the BeyondPod folder and place it in the root of the internal SD card:...
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    1,314

    Thank you for your suggestion. I will submit this...

    Thank you for your suggestion. I will submit this to the BeyondPod development team for future consideration.
  18. Replies
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    Hello, Just to double check, what do you have...

    Hello,

    Just to double check, what do you have set for your "Screen Timeout" setting? (Settings >> Player Settings >> Automatic Pause and Resume >> Screen Timeout)

    Also, what version of...
  19. Replies
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    1,336

    The issue with the player controls disappearing...

    The issue with the player controls disappearing briefly and returning (or sometime not) when pressing the forward/back skip is still being worked on by the development team. A fix for this issue was...
  20. Replies
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    Glad that the new version with the fix is working...

    Glad that the new version with the fix is working properly for you now!
  21. Replies
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    Okay. Thank you for the clarification.

    Okay. Thank you for the clarification.
  22. Replies
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    2,107

    Are you still having issues with failed downloads...

    Are you still having issues with failed downloads using BeyondPod version 4.3.31? You said you discovered the temporary fix of turning off Private DNS on your device before you downloaded v4.3.31 and...
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    Great, thank you for sending those! Communication...

    Great, thank you for sending those! Communication will continue in reply to those log emails.
  24. Replies
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    Hello, Can you please send your logs for us to...

    Hello,

    Can you please send your logs for us to take a look at? We would like to see the Android Log, BeyondPod Log and the latest Update Log that shows the errors please.

    To send log files, go...
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    Unfortunately, we are not able to reproduce this...

    Unfortunately, we are not able to reproduce this on our end. We have tried plugging in wired headsets and turning the "Headset Buttons" settings off (unchecked) which then disables the controls on...
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