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Thread: Help Needed: BeyondPod stuck when refreshing feeds "Preparing for download....."

  1. #1
    Junior Member
    Join Date
    Nov 2013
    Posts
    1

    Help Needed: BeyondPod stuck when refreshing feeds "Preparing for download....."

    I am running BeyondPod 3.1.39 on a HTC One-X with Android version 4.1.1 ... Since 1st Nov, the feeds have not refreshed (scheduled and manual triggered) displaying a message "Preparing for download......". Internet connections for other apps works and I have restarted the phone many times to no avail. Please help.

  2. #2
    BeyondPod Team
    Join Date
    Mar 2012
    Location
    UK (BP Team member from Jun 2012 to Mar 2017), http://blog.juwlz.co.uk/
    Posts
    4,169
    What does the update log say?

    Menu | More... | View Update Log

    Julie

  3. #3
    Junior Member
    Join Date
    Feb 2020
    Posts
    3
    Same problem here, I have auto-download feed updates and episodes at 6am, the notification gets stuck randomly, I can't clear it (not even clearing BeyondPod from Recents clears it, I have to open BeyondPod then go to the feeds list and tap the update button), and just as randomly the episodes just don't download. Super-frustrating.

    I'm not sure what you need to look at in logs, but I'm wary of posting mine here because they may contain too much personal or private info.

    I have a screenshot of the problem (been stuck for 3-1/2 hours today), but I'm not seeing how to post it here from the mobile site (Chrome for Android).
    Last edited by bedapoho; 06-25-2020 at 10:45 AM.

  4. #4
    BeyondPod Team
    Join Date
    Mar 2017
    Location
    US
    Posts
    889
    Quote Originally Posted by bedapoho View Post
    Same problem here, I have auto-download feed updates and episodes at 6am, the notification gets stuck randomly, I can't clear it (not even clearing BeyondPod from Recents clears it, I have to open BeyondPod then go to the feeds list and tap the update button), and just as randomly the episodes just don't download. Super-frustrating.

    I'm not sure what you need to look at in logs, but I'm wary of posting mine here because they may contain too much personal or private info.

    I have a screenshot of the problem (been stuck for 3-1/2 hours today), but I'm not seeing how to post it here from the mobile site (Chrome for Android).
    Hello,

    The development team is in the process of working on a fix for this notification getting stuck in the notification bar. It will be available in the next release. Thank you for reporting.

  5. #5
    Junior Member
    Join Date
    Jan 2020
    Posts
    10
    Hey everyone, I have the same issue too.
    I did everything and it till doesn't work.

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